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Site Policies

Guarantee

  • We guarantee every product we sell. If one of our products does not meet your expectations we promise to offer a replacement or refund (Please see return policy before returning any items).

Returns and Exchanges

  • Prior authorization is required by us for ALL returns.
  • Returns and exchanges must include all instructions, tags and any other original packing material that belong with item(s).
  • Must be unused, in original packaging and in resalable condition.
  • Return via prepaid UPS or US mail. Insure shipment for full value of purchase. We are not responsible for packages lost during return shipping.
  • All returns must be postmarked no later than 30 days from the original customer shipment date. ALL returns must include a copy of your invoice, complete address and phone number along with an explanation for return.
  • Customer pays all return shipping charges.
  • Original shipping and handling charges are not refundable.

Incorrect Item

  • If you received an incorrect item, as the result of an error by us, no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Shipping

  • Shipping costs can be found on the Shipping policy page.
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  • All items in stock will ship within 72 hours. Items are shipped by the United States Postal Service, unless notified otherwise. Please make sure the shipping address given to us, is an address the United States Post Office will deliver to. If another shipping method is chosen, please make sure to give the appropriate shipping address.
  • Orders returned to us as undeliverable will be subject to additional shipping charges.

Sales Tax

  • Sales tax is charged on all Washington State orders as required by law.

Privacy Policy

  • We respect your privacy!

    Any and all information collected on this site will be kept strictly confidential and will not be sold, re-used, rented, disclosed, or loaned!

    Any information you provide will be held with the utmost care and will not be used in ways you have not consented to. If you have any questions, please feel free to call or e-mail us.

Other

  • Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate.
  • Prices subject to change without notice.
  • Mistakenly posted prices on the website do not obligate us to those incorrect prices.
  • We reserve the right to refuse to sell to anyone for any reason.

Contact Information

  • Phone: 360-673-5555
  • Address: PO Box 246, Kalama, WA 98625